Privacy Policy

Effective 13 November 2026

This policy explains how Tech Inc. collects, uses and protects personal information when you use www.techincresearch.com (the "Site"), contact us, or do business with us.

1. Who is responsible

Tech Inc. means Tech Inc International Corporation, 28 Christina Ciccolini Court, Vaughan, Ontario L4H 3E5, Canada, together with its affiliated companies: the Tech Inc. manufacturing centre in Chennai, India; VDT Europa OÜ in Tallinn, Estonia; and the Tech Inc. Gulf office in Al Khobar, Saudi Arabia. "We", "us" and "our" refer to Tech Inc. Tech Inc International Corporation is responsible for personal information collected through the Site. Questions or requests: mail@techincresearch.com, marked "Privacy".

2. What we collect

Information you give us. When you send an enquiry, request a quotation or test certificate, email, call or message us, we collect your name, organisation, job title, email address, phone number, country, the details of your requirement and any files you attach, such as process data or drawings.

Information collected automatically. When you visit the Site, our hosting platform and analytics tools record technical data: IP address, browser and device type, pages viewed, the site that referred you, and the time of your visit. We also record which contact buttons (quotation, WhatsApp, phone, email, datasheet) are clicked and on which page, without recording who clicked them.

Information from other sources. Business contact details you give us at exhibitions or meetings, or that your organisation publishes for business purposes.

We do not knowingly collect sensitive personal information, and we ask you not to send it.

3. How we use it

• To answer enquiries, prepare quotations and deliver orders, including engineering, manufacture, testing, shipping and after-sales support.
• To run, secure and improve the Site, and to understand which pages and products interest visitors.
• To send business communications about our products to business contacts. You can opt out at any time.
• To meet legal obligations, including tax, accounting, export control and sanctions record-keeping.

Where the law requires a legal basis, we rely on: steps you ask us to take before a contract and the performance of a contract; our legitimate interest in running and promoting our business; your consent, for non-essential cookies and where consent is otherwise required; and legal obligations.

4. Cookies and analytics

The Site uses cookies and similar technologies. Essential cookies, set by our hosting platform (Wix.com), make the Site work and keep it secure. Analytics and advertising-measurement tools, including Google, use cookies to measure visits and performance. Where the law requires consent, non-essential cookies are used only after you accept them. You can also block or delete cookies in your browser settings; the Site will still work, although some features may not.

5. Who we share it with

• Our affiliated companies listed above, to answer your enquiry and deliver your order.
• Service providers that host the Site, provide email, analytics and cloud storage, or deliver goods and payments, under contracts that limit their use of the information.
• Professional advisers, insurers and auditors.
• Authorities, where the law requires it or to protect our rights.

We do not sell personal information.

6. International transfers

We operate in Canada, India, Estonia and Saudi Arabia, and our service providers may process information in other countries, including the United States and member states of the European Union. Where information leaves the European Economic Area or another country with transfer rules, we use the safeguards the law requires, such as standard contractual clauses.

7. How long we keep it

Enquiries that do not lead to an order are kept for up to three years after our last contact. Customer and supplier records are kept for as long as the law requires for tax, accounting and warranty purposes, typically six to eight years. Information is then deleted or anonymised.

8. Security

We protect personal information with access controls, encrypted connections and reputable service providers. No internet transmission is completely secure, so please do not send information you cannot afford to have intercepted.

9. Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict its use, to withdraw consent, to receive a copy in a portable format, and to opt out of marketing. To exercise these rights, email mail@techincresearch.com. We will reply within the time the law sets.

You may also complain to a data protection authority, such as the Office of the Privacy Commissioner of Canada, the Estonian Data Protection Inspectorate, the Data Protection Board of India or the Saudi Data and Artificial Intelligence Authority.

10. Children

The Site is intended for businesses and professionals. It is not directed at anyone under 18, and we do not knowingly collect their information.

11. Changes

We may update this policy. The effective date above shows when it last changed; significant changes will be highlighted on the Site.

12. Contact

Privacy questions and requests: mail@techincresearch.com, marked "Privacy", or Tech Inc International Corporation, 28 Christina Ciccolini Court, Vaughan, Ontario L4H 3E5, Canada.